Privacy Policy

Effective date: November 9, 2026

This Privacy Policy explains how Healer's Moon LLC, doing business as MoonShine Wellness and Moon & Mountain Herbal Apothecary ("MoonShine Wellness," "we," "us"), collects, uses, and shares personal information when you visit www.moonshinewellnesspnw.com, book a session through booking.moonshinewellnesspnw.com, buy or take an online course or continuing nursing education (CNE) workshop, buy from our Apothecary, or communicate with us by email, phone, or text message.

MoonShine Wellness provides burnout recovery coaching, education, workshops, on-demand continuing education for nurses, and group sessions. This is a general website and communications privacy policy. It is not a Notice of Privacy Practices under HIPAA or any other healthcare privacy law, and it does not replace any notice that may be required for specific services. For how we handle health-related information about Washington consumers, see our separate Consumer Health Data Privacy Policy.

Information we collect

Information you give us. When you book a session, register for an event, make a purchase, enroll in an online course, sign up for our newsletter, take our burnout assessment quiz, or contact us, we may collect your name, email address, phone number, mailing or shipping address, payment details, your answers to the burnout assessment quiz, and anything you choose to write in a message or "additional information" field.

Online course and continuing education information. When you buy or take an online course or CNE workshop, we also collect:

Your professional license type, license number, and issuing state or jurisdiction, so we can issue your CE certificate
Your course login, progress, and completion date
Your CE quiz answers and score, and your course evaluation responses
The CE certificate we issue to you

Information collected automatically. When you visit our website or booking pages, our website platform and the analytics, advertising, and security tools described below may collect technical information such as your browser type, device, IP address, pages viewed, and approximate location, using cookies and similar technologies.

How we use your information

To schedule, confirm, reschedule, and manage your appointments, group sessions, and workshops
To deliver online courses, track your progress, grade CE quizzes, and issue CE certificates
To keep continuing education completion records as our accrediting body requires, and to verify a certificate if you, your employer, or a licensing board asks us to
To send appointment confirmations, reminders, course access details, and scheduling updates
To respond to your questions and requests
To process payments and fulfill Apothecary orders
To send our newsletter if you subscribe
To improve our courses using evaluation feedback, usually in summary form without your name
To understand how visitors use our website, protect our forms from spam and automated bookings, and to measure our advertising
To meet legal, tax, accreditation, and accounting obligations

Text messaging (SMS)

How consent is collected. You may choose to receive text messages from MoonShine Wellness by checking an optional SMS consent box on our booking forms. The boxes are not pre-checked. There are two separate boxes: one for appointment and service messages, and one for occasional messages about upcoming sessions and workshops.

Eligibility. Our text messaging program is intended for adults. You must be 18 or older to opt in.

Editor note: Added so the Privacy Policy matches the Eligibility line already on the Terms of Use page.

Consent is optional. You do not have to agree to receive text messages to book a session or buy any product or service.

What we send. If you opt in to service messages, we may text you appointment confirmations, reminders, scheduling updates, and responses to your inquiries. If you separately opt in to the second box, we may also text you about upcoming Healing Huddles, workshops, and sessions open for booking.

Message frequency varies based on your appointments and conversations with us.

Message and data rates may apply depending on your mobile carrier and plan.

Opting out and help. Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us at hello@moonshinewellnesspnw.com or 206-258-7611.

Your mobile information. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our messages and only as needed to provide that service.

How we share information

We do not sell your personal information. We share information with service providers that help us run our business, only as needed for them to provide their services to us. These currently include:

Squarespace, which hosts our website and Apothecary shop
HighLevel (LeadConnector), which runs our booking pages, online course platform, CE certificates, forms, newsletter sign-up, client communications, and text messaging
Stripe, which processes card payments for sessions, courses, and Apothecary orders (Was: paid sessions and Apothecary orders)
MailerLite, which sends our newsletter to existing subscribers
Cognito Forms, which hosts our burnout assessment quiz
Zoom, which we use to hold virtual sessions
Google Workspace, which we use for email, calendar, and secure storage of CE completion records
Google reCAPTCHA or a similar tool, which helps keep bots and spam off our booking forms

We may also share CE completion information (your name, license number, course title, completion date, and contact hours) with our accrediting body when it reviews our records, and with you, your employer, or a licensing board when you ask us to verify a certificate.

Analytics and advertising. Our website uses Google Analytics to understand how visitors use the site, and the Meta Pixel to measure and improve our advertising on Facebook and Instagram. We also advertise our courses on nursing education platforms such as Nursing Network, which may report which ads led to visits or purchases. These tools may collect information about your visit, such as pages viewed and device information, and these companies process it under their own privacy policies. We do not use these tools on our burnout assessment quiz, quiz results, or booking intake pages. You can opt out of Google Analytics with Google's browser add-on, adjust your ad preferences in your Facebook and Instagram settings, or block cookies in your browser.

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.

Recordings

We do not record coaching sessions, Healing Huddles, or live workshops without telling participants first. If a session will be recorded, we will say so in advance and explain how the recording will be used.

How long we keep information

CE completion records (name, license number, course, completion date, quiz result, evaluation): [6] years, or longer if our accrediting body requires it
Booking and client communication records: while you are an active client and for a reasonable period afterward
Payment and tax records: as long as tax law requires
Newsletter information: until you unsubscribe

How we protect information

We use reputable platforms with security safeguards, limit access to the people who need it to do their work, and keep CE records in access-controlled accounts. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can stop text messages at any time by replying STOP.
You can unsubscribe from our newsletter using the link in any newsletter email.
You can ask us to access, correct, or delete your information by emailing hello@moonshinewellnesspnw.com. We will respond as required by applicable law. We may need to keep CE completion records for the period our accrediting body requires, even if you ask us to delete other information.
Washington residents have additional rights over consumer health data, described in our Consumer Health Data Privacy Policy.

Visitors outside the United States

We are based in Washington State, USA. Our service providers may store information in the United States or other countries. If you use our website or services from outside the United States, your information will be processed in the United States.

Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed. If we make a significant change, we will post a notice on our website or email active clients.